Privacy Policy

Last Updated On 20-Dec-2022

Effective Date 01-Jan-2022

This Privacy Policy describes the policies of Hotwire Table Heating, 48 Bro-Wen, Llanelli SA14 9DB, United Kingdom of Great Britain and Northern Ireland (the), email: sales@hotwiresnookerheaters.com, phone: +44 7975 783851 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.hotwiresnookerheaters.com/ ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information per this Privacy Policy. Please do not access or use the service if you do not agree to the same.

We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the service. The revised Policy will be effective 180 days from when the revised Policy is published in the service. Your continued access or use of the service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

– Name

– Email

– Mobile

– Address

– Work Address

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

– Marketing/ Promotional

– TestimonialsCustomer feedback collection

– Support

– Administration info

– Manage customer order

– Dispute resolution

We will ask you for consent if we want to use your information for any other purpose. We will use your information only upon receiving your support and only for the purpose(s) we grant permission unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

– Analytics

We require third parties to use the personal information we transfer to them only for the purpose for which it was shared and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or another legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the service violates any third-party rights. If the service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for extended periods, such as record-keeping / reporting by applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your data or receive a copy of your data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to complain with statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sales@hotwiresnookerheaters.com. We will respond to your request by applicable law.

You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at sales@hotwiresnookerheaters.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the purposes necessary, you may not be able to access or use the services for which your data was sought.

Cookies:

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. The login cookies will be removed if you log out of your account.

An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post ID of the article you just edited, and it expires after one day.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third-Party Links & Use Of Your Information:

Our Service may contain links to other websites not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party using any website or service that may be accessible via a link on the service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Grievance / Data Protection Officer:

Suppose you have any queries or concerns about processing the information available to us. In that case, you may email our Grievance Officer at Hotwire Table Heating, 48 Bro-Wen, Llanelli SA14 9DB, United Kingdom, email: sales@hotwiresnookerheaters.com. We will address your concerns by applicable law.